Metro E ISP Contract
Request for Proposal
Paideia School
Metro E ISP Contract
THIS CONTRACT HAS BEEN AWARDED
Section One
Paideia School is seeking proposals from qualified Internet Service Providers for 10 MB Internet access. Current configuration is a 10M Premium Metro E with multiple Host connections and automatic failover T1 including full subnet routing. The contract period was awarded December 10, 2007, with a start date of July 1, 2008, for twenty-four months.
Section Two
Your proposal must include the following:
Explain how support calls are placed with your company and routed to the Network Support Person.
State average response time for telephone support, non-critical on-site calls and critical on-site calls.
Define normal business hours and how emergency calls are handled outside of normal work business hours and holidays.
Include Company history and Resumes' of Support Personnel assigned to this contract.
Include any educational discounts and discounts for paying on a quarterly or annual basis.
Give account references that include the network components described in Section One. Provide other information explaining your companies qualifications.
Explain network equipment provided for connection to the school's local area network.
Section Three
Proposal must be valid for a period of not less than thirty (30) days.
If labor is requested, a valid Certificate of Insurance must be available and submitted prior to Commencement of work, if proposal is accepted.
Prices must include overhead and profit percentage for change work order.
If proposal is for materials only, shipping and/or freight changes not included are to be so noted. If no notation is made, shipping and/or freight charges will be considered as included in price.
Section Four:
Contact Kathy Bailey, Director of Technology, at (404) 270-2324 with questions regarding your response. The Proposals must be received by 12:00 p.m. November 26, 2007.
Send Proposals to:
Kathryn Bailey
Paideia School
1509 Ponce de Leon Ave. NE
Atlanta, GA 30307